A clear next step when your air conditioning stops working.
Fault investigation and repair support for domestic and commercial air conditioning. If your system is leaking, making unfamiliar noises or struggling to heat or cool, contact HEK Group to discuss an assessment.
Discuss your projectUnderstand the fault before deciding what to do next.
A practical assessment of the symptoms and equipment condition
Repair options explained before additional work is agreed
Honest discussion of repair or replacement where appropriate
A complete, joined-up service.
We shape the exact scope around your existing systems, requirements and building.
System details and symptom review
Fault diagnosis and operating checks
Condensate and drainage investigation
Control and component assessment
Repair scope and parts availability review
Post-repair testing where work is completed
Useful answers before we talk.
My unit is leaking water. What should I do?
Stop using it if water could damage the property or reach electrical equipment, and contact us with the symptoms. The cause may involve drainage, condensate or another fault that needs inspection.
Can every system be repaired?
Repair depends on the fault, equipment condition and availability of parts. We explain the options when a repair would be impractical or replacement may be more sensible.
Do you offer emergency callouts?
Please telephone us to check current availability. An attendance time and any callout terms must be agreed; we do not promise a fixed emergency response on this website.
Let’s make your space
more comfortable.
Tell us about your property, the rooms you use and what you want to improve. We’ll discuss suitable options and the next step.
Discuss your project ↗